SMO · UKFitness and wellness3 months

How a Bristol fitness studio grew profile visits by 290%

A popular local studio wanted more trial bookings without paying for ads. We optimised its profiles, built a social search strategy and turned members into content creators.

+290%profile visits
+4,100followers
118trial bookings a month

The challenge

The studio's Instagram looked busy but didn't convert. The bio had no clear offer, highlights were outdated, and posts rarely appeared in local searches.

The goal

Turn social media into the studio's main source of trial class bookings.

The journey, stage by stage

  1. Stage 1 · Week 1

    Audit and discovery

    We reviewed profiles, local competitors and what people in Bristol search for on social.

    • Profile and highlight audit
    • Local social search research
    • Member interviews
    Top 30 local search terms found
  2. Stage 2 · Weeks 2 to 3

    Profile optimisation

    We rebuilt the profile around one clear offer: a free first class.

    • New bio with a booking link
    • Highlights for classes, results and reviews
    • Pinned posts for new visitors
    Bio link clicks up from 140 to 1,020 a month
  3. Stage 3 · Weeks 3 to 8

    Social search content

    Posts were planned around local searches like "best gym Bristol" and "pilates near me".

    • Captions and on-screen text for search
    • Weekly member spotlight reels
    • Location tags on every post
    Profile visits up 290%
  4. Stage 4 · Weeks 8 to 12

    Community and habits

    We trained the team to reply fast and encouraged members to share their progress.

    • Reply-within-an-hour routine
    • Member content challenge
    • Monthly content calendar handover
    Trial bookings up from 34 to 118 a month

The results

Before and after our work, measured in the numbers that matter to the business.

MetricBeforeAfterChange
Monthly profile visits2,1008,190+290%
Monthly bio link clicks1401,020+629%
Followers6,30010,400+65%
Monthly trial bookings34118+247%
Monthly profile visits
2.1KBefore3.9KMonth 16.2KMonth 28.2KMonth 3
We didn't spend a penny on ads, yet our classes are fuller than ever. People find us on Instagram now.
Studio manager, Fitness studio, Bristol
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